Today is: Tuesday, February 9, 2010
REGULATION FOUR ESTABLISHES STANDARDS OF PRACTICES SETTING FORTH CERTAIN
BASIC PRINCIPLES IN ADVERTISING THE SALE AND LEASE OF NEW AND USED MOTOR
VEHICLES. THESE STANDARDS APPLY TO ADVERTISEMENTS BOTH IN THE PRINT AND
ELECTRONIC MEDIA.
IT IS THE OBJECTIVE OF THESE STANDARDS TO IMPLEMENT THE INTENT OF THE
LEGISLATURE BY PROVIDING FOR THE REGULATION OF THE ADVERTISING BY LICENSED
NEW MOTOR VEHICLE DEALERS, MANUFACTURERS, AND DISTRIBUTORS, IN THE
INTEREST OF FURTHERING TRUTHFUL AND ACCURATE ADVERTISING PRACTICES FOR THE
BENEFIT OF THE CITIZENS OF THE STATE OF MISSISSIPPI.
THE FOUNDATION FOR THESE STANDARDS LIES IN THE BETTER BUSINESS BUREAU'S "CODE
OF ADVERTISING",THE BASIC PRINCIPLES OF WHICH ARE:
(a) THE PRIMARY RESPONSIBILITY FOR TRUTHFUL AND NONDECEPTIVE ADVERTISING
RESETS WITH THE ADVERTISER. ADVERTISERS MUST BE PREPARED TO SUBSTANTIATE
ANY OR OFFERS MADE BEFORE PUBLICATION OR BROADCAST AND, UPON REQUEST,
PRESENT SUCH SUBSTANTIATION.
(b) ADVERTISEMENTS WHICH ARE UNTRUE, MISLEADING, DECEPTIVE, FRAUDULENT,
UNTRUTHFULLY DISPARAGING OF COMPETITORS, OR INSINCERE OFFICERS TO SELL,
SHALL NOT BE USED.
(c) ADVERTISEMENTS SHOULD ADVISE CUSTOMERS OF FACTS AND QUALITIES OF A
PRODUCT THAT WILL ALLOW A MORE INTELLIGENT CHOICE.
(d) AN ADVERTISEMENT AS A WHOLE MAY BE MISLEADING ALTHOUGH EVERY
SENTENCE SEPARATELY CONSIDERED IS LITERALLY TRUE. MISREPRESENTATION MAY
RESULT NOT ONLY FROM DIRECT STATEMENTS BUT BY OMITTING OR OBSCURING
MATERIAL FACTS.
ADVERTISERS, ADVERTISING AGENCIES AND MEDIA SHOULD ALSO BE SURE THAT
THEY COMPLY WITH FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS AS THEY
RELATE TO ADVERTISING AND SELLING PRACTICES.
THE FTC REGULATES CREDIT ADVERTISING UNDER THE FEDERAL TRUTH-IN- LENDING
ACT: REGULATION Z. CONSUMER LEASING IS REGULATED UNDER TRUTH-IN-LENDING
ACT: REGULATION M. THE ATTORNEY GENERAL'S OFFICE OPERATES UNDER BROAD
POWERS THAT SIMPLY SAY, "UNFAIR METHODS OF ANT TRADE OR COMMERCE ARE
UNLAWFUL." INCLUDED FOLLOWING THE STANDARDS OUTLINED IN REGULATION
FOUR ARE SAMPLES OF REGULATION Z AND M AND A FEW EXAMPLES OF BOTH PROPER
AND IMPROPER ADS.
ADMENDED 8-15-99
BAIT ADVERTISING
"BAIT" ADVERTISING IS AN UNFAIR AND DECEPTIVE PRACTICE AND
SHALL NOT BE USED BY ANY LICENSEE. BAIT ADVERTISING IS AN ALLURING BUT
SINCERE OFFER TO SELL A PRODUCT, THE PRIMARY PURPOSE OF WHICH IS TO OBTAIN
LEADS TO PERSONS INTERESTED IN BUYING MERCHANDISE OF THE TYPE ADVERTISED
AND TO SWITCH CONSUMERS FROM BUYING THE ADVERTISED PRODUCT IN ORDER TO
SELL SOME OTHER PRODUCT AT A HIGHER PRICE OR ON A BASIS MORE ADVANTAGEOUS
TO THE ADVERTISER. ADVERTISING A NEW MOTOR VEHICLE AT A PRICE WHICH DOES
NOT INCLUDE ALL EQUIPMENT LISTED AS STANDARD EQUIPMENT BY THE MANUFACTURER
OR DISTRIBUTOR WITHOUT DISCLOSING SUCH FACT, OR ELIMINATING ANY SUCH
EQUIPMENT FOR THE PURPOSE OF ADVERTISING A LOW PRICE AND "BAITING"
THE CUSTOMER INTO CHANGES ABOVE THE ADVERTISED PRICE IS PROHIBITED AS
MISLEADING AND DECEPTIVE.
AVAILABILITY OF VEHICLES
WHERE A SPECIFIC VEHICLE IS ADVERTISED BY A DEALER AS BEING FOR SALE,
THAT VEHICLE SHOULD BE IN THE POSSESSION OF THE DEALER AND SHOULD BE
WILLINGLY SHOWN AND SOLD AS ADVERTISED, ILLUSTRATED, OR DESCRIBED AT THE
ADVERTISED PRICE AND TERMS, AT THE ADVERTISED ADDRESS. A DEALER SHOULD
HAVE ON HAND A REASONABLE EXPECTABLE PUBLIC DEMAND OF ALL VEHICLES
ADVERTISED WITH THE EQUIPMENT ADVERTISED AT THE PRICE ADVERTISED. IF AN
ADVERTISEMENT PERTAINS TO ONE SPECIFIC VEHICLE ONLY, THIS FACT SHOULD ALSO
BE DISCLOSED AND A STOCK NUMBER IDENTIFYING THE VEHICLE SHOULD BE
DISCLOSED IN THE ADVERTISEMENT. IN THE EVENT THAT A DEALER DOES NOT HAVE A
REASONABLE EXPECTABLE PUBLIC DEMAND OF VEHICLES ADVERTISED, THE
ADVERTISEMENT SHOULD DISCLOSE THAT QUANTITY IS LIMITED. THIS PROVISION
SHOULD NOT BE CONSTRUED TO PROHIBIT GENERAL ADVERTISING OF VEHICLES BY A
MANUFACTURER OR DISTRIBUTOR AND THE INCLUSION THEREIN OF THE NAMES AND
ADDRESS OF THE DEALERS SELLING SUCH VEHICLES IN THE PARTICULAR AREA.
UNTRUE CLAIMS
THE FOLLOWING STATEMENTS SHALL NOT BE USED IN ANY ADVERTISING BY ANY
DEALER:
(1) STATEMENTS SUCH AS "WRITE YOUR OWN DEAL", "NAME YOUR
OWN PRICE", "NAME YOUR OWN MONTHLY PAYMENTS", OR STATEMENTS
WITH SIMILAR MEANING.
(2) STATEMENTS SUCH AS "EVERYBODY FINANCED", "NO CREDIT
REJECTED", "WE FINANCE ANYONE", ALL APPLICATION ACCEPTED
AND OTHER SIMILAR STATEMENTS REPRESENTING OR IMPLYING THAT NO PROSPECTIVE
CREDIT PURCHASER WILL BE REJECTED BECAUSE OF HIS INABILITY TO QUALIFY FOR
CREDIT.
(3) STATEMENTS REPRESENTING THAT NO OTHER DEALER GRANTS GREATER
ALLOWANCES FOR TRADE-INS, HOWEVER STATED, UNLESS SUCH IS THE CASE AND
INFORMATION IS PROVIDED TO THE COMMISSION BEFORE THE AD IS RUN.
(4) STATEMENTS REPRESENTING THAT BECAUSE OF ITS LARGE SALES VOLUME A
DEALER IS ABLE TO PURCHASE VEHICLES FOR LESS THAN ANOTHER DEALER SELLING
THE SAME MAKE OF VEHICLES, UNLESS SUCH IS THE CASE AND INFORMATION IS
PROVIDED TO THE COMMISSION BEFORE THE AD IS RUN.
INCLUSION IN PRICE AND ADD-ONS
WHEN THE PRICE OF A VEHICLE IS ADVERTISED IN A LOCAL MEDIA, THE VEHICLES
SHALL BE FULLY IDENTIFIED AS TO YEAR, MAKE, MODEL, AND IF NEW,USED,OR
LEASE. IN ADDITION, THE STATED PRICE MUST INCLUDE ALL CHARGES WHICH THE
CUSTOMER MUST PAY FOR THE VEHICLE, INCLUDING BUT NOT LIMITED TO, "FREIGHT"
OR "DESTINATION CHARGES", "DEALER PREPARATION", "DEALER
HANDLING", "ADDITIONAL DEALER PROFIT", "ADDITIONAL
DEALER MARGIN", AND "UNDERCOATING OR RUST PROOFING" IF THE
VEHICLE IS ALREADY SO EQUIPPED. THE ADVERTISED PRICE NEED NOT INCLUDE
STATE AND LOCAL TAXES, TAGS, REGISTRATION, TITLE FEES, AND INSURANCE.
MINIMUM TRADE-IN ALLOWANCES
SINCE THE AMOUNT OF TRADE-IN ALLOWANCE WILL VARY DEPENDING ON THE
CONDITION, MODEL, AND AGE OF A BUYER'S VEHICLE, NO SPECIFIC TRADE-IN
AMOUNT OR RANGE OF AMOUNTS SHALL BE USED IN ADVERTISING.
DISCLOSURE OF MATERIAL FACTS
ANY DISCLOSURES ABOUT MATERIAL FACTS WHICH ARE CONTAINED IN
ADVERTISEMENTS AND WHICH INVOLVE TYPES OF VEHICLES AND TRANSACTIONS MUST
BE MADE IN A CLEAR AND CONSPICUOUS MANNER TO MINIMIZE THE POSSIBILITY OF
MISUNDERSTANDING BY THE AUDIENCE. FACTORS TO BE TAKEN INTO CONSIDERATION
INCLUDE, BUT ARE NOT LIMITED TO, AD LAYOUT, HEADLINES, ILLUSTRATIONS, TYPE
SIZE, CONTRAST, CRAWL SPEED, AND EDITING. COMMONLY KNOWN ABBREVIATIONS MAY
BE USED IN ADVERTISING; HOWEVER, THOSE NOT GENERALLY KNOWN SHALL BE
AVOIDED.
AN ASTERISK
AN ASTERISK MAY BE USED TO GIVE ADDITIONAL INFORMATION ABOUT A WORD OR
TERM; HOWEVER, USE OF ONE OR MORE FOOTNOTES OR ASTERISKS WHICH, ALONE OR
IN COMBINATION, CONTRADICT, CONFUSE, MATERIALLY MODIFY OR UNREASONABLY
LIMIT A PRINCIPAL MESSAGE OF THE AD SHOULD NOT BE USED.
A) USED VEHICLES-VEHICLES OF THE CURRENT AND ANY PRECEDING MODEL YEAR
WHICH ARE "USED" SHALL BE CLEARLY IDENTIFIED AS SUCH.
B) WHENEVER ANY ADVERTISEMENT RELATES TO A LEASE, THE ADVERTISEMENT MUST
MAKE READILY APPARENT(IN THE BODY OF THE AD AND NOT THE DISCLAIMER) TO THE
AUDIENCE THAT THE TRANSACTION ADVERTISED IS A LEASE.
C) CREDIT TERMS-WHEN CREDIT TERMS ARE ADVERTISED, THEY MUST COMPLY WITH
THE SPECIFIC DISCLOSURE REQUIREMENTS OF THE CREDIT ADVERTISING PROVISIONS
OF THE "TRUTH IN LENDING" ACT AND REGULATION Z.
D) LEASE TERMS-WHEN LEASE TERMS ARE ADVERTISED, THEY MUST COMPLY WITH
THE SPECIFIC DISCLOSURE REQUIREMENTS OF THE LEASE ADVERTISING PROVISIONS
OF THE "TRUTH IN LENDING" ACT AND REGULATION M.
E) TELEVISION DISCLOSURES-ANY DISCLOSURE APPEARING IN TELEVISION
ADVERTISEMENTS MUST CLEARLY FEATURE ALL NECESSARY INFORMATION IN A MANNER
THAT CAN BE READ AND UNDERSTOOD.
DISCLOSURE IN INVOICE ADS
THE TERMS "INVOICE", "FACTORY INVOICE", "DEALER
INVOICE" OR "DEALER COST" SHALL NOT BE USED AS A REFERENCE
PRICE (SUCH AS, UT NOT LIMITED TO, $100 OVER INVOICE OR DEALER COST).
DISCOUNTS
WHEN AN AUTOMOTIVE ADVERTISEMENT CONTAINS AN OFFER OF A DISCOUNT ON A
NEW VEHICLE, THE AMOUNT OF SUCH DISCOUNT MUST BE STATED WHO IS GIVING THE
DISCOUNT BY REFERENCE TO THE ACTUAL DOLLAR FIGURE TO THE MANUFACTURER'S
SUGGESTED RETAIL PRICE OF THE VEHICLE. DISCOUNT MUST NOT IMPLY THE SELLING
PRICE TO BE BELOW THE DEALERS COST.
REBATE,CASH REBATE,CASH INCENTIVESOR SIMILAIR TERMS OFFERS
THE TERMS "REBATE", "CASH REBATE", CASH INCENTIVES
OR SIMILAR TERMS MAY BE USED ONLY WHEN IT IS CLEARLY STATED WHO IS MAKING
THE PAYMENT. SUCH ADVERTISEMENTS MUST ALSO STATE THAT "MAY AFFECT
FINAL NEGOTIATED PRICE" AND CUSTOMER HAS THE OPTION TO DETERMINE HOW
IT IS APPLIED IN THE SALE PROCESS. REBATES,CASH REBATE,CASH INCENTIVES OR
SIMILAR TERMS MUST NOT IMPLY THE SELLING PRICE TO BE BELOW DEALERS COST.
FREE OFFER
A)THE WORD "FREE" MAY BE USED IN ADVERTISING WHENEVER THE
ADVERTISER IS OFFERING AN UNCONDITIONAL GIFT.
B) THE "FREE" OFFER MUST BE TEMPORARY; OTHERWISE, IT WOULD
BECOME A CONTINUOUS COMBINATION OFFER, NO PART OF WHICH IS FREE.
BUY-DOWN INTEREST RATES
NO BUY-DOWN INTEREST RATE MAY BE ADVERTISED IF ANY OF THE COSTS OF
SECURING THE BUY-DOWN ARE PASSED ON TO THE CUSTOMER IN ANY WAY, UNLESS THE
DEALER DISCLOSES THAT CONTRIBUTION BY THE DEALERSHIP MAY INCREASE THE
NEGOTIATED PRICE OF THE VEHICLE TO THE CONSUMER.
LIST OR STICKER PRICE
WHERE THE WORDS "LIST" OR "STICKER" OR WORDS OF
SIMILAR IMPORT ARE USED IN A NEW AUTOMOTIVE ADVERTISEMENT, THEY SHOULD
ONLY REFER TO THE ACTUAL DOLLAR FIGURE OF THE MANUFACTURER'S SUGGESTED
RETAIL PRICE.
SPECIAL STATUS OF DEALERSHIP
AN AUTOMOTIVE ADVERTISEMENT SHOULD NOT FALSELY IMPLY THAT THE DEALER HAS
A SPECIAL SPONSORSHIP, APPROVAL STATUS, AFFILIATION, OR CONNECTION WITH
THE MANUFACTURE THAT IS GREATER OR MORE DIRECT THAN ANY OTHER LIKE DEALER.
CLAIMS OF UNDER SELLING
ANY AUTOMOTIVE ADVERTISEMENTS WHICH MAKES UNDER SELLING CLAIMS SHOULD BE
CAPABLE OF BEING SUBSTANTIATED.
PRICE EQUALING
AN ADVERTISEMENT WHICH EXPRESSES A POLICY OF MATCHING OR BETTERING
COMPETITORS' PRICES SHOULD FULLY DISCLOSE ANY CONDITIONS WHICH APPLY AND
SPECIFY WHAT EVIDENCE A CONSUMER MUST PRESENT TO TAKE ADVANTAGE OF THE
OFFER. SUCH EVIDENCE SHOULD NOT PLACE AN UNREASONABLE BURDEN ON THE
CONSUMER SUCH AS PRODUCING A SIGNED CONTRACT FROM ANOTHER DEALER OR
REQUIRING THE CONSUMER TO FIND A VEHICLE WITH SUCH IDENTICAL FEATURES THAT
THE POSSIBILITY OF DOING SO IS HIGHLY UNLIKELY.
MANUFACTURER'S SUGGESTED RETAIL PRICE
THE SUGGESTED RETAIL PRICE DOLLAR FIGURE OF A NEW MOTOR VEHICLE WHEN
ADVERTISED BY A MANUFACTURER, DISTRIBUTOR OR REGIONAL AD ASSOCIATION SHALL
INCLUDE ALL COSTS AND CHARGES FOR THE VEHICLE ADVERTISED, EXCEPT THAT
DESTINATION, AND STATE AND LOCAL TAXES, TITLE, AND LICENSE FEES MAY BE
EXCLUDED FROM SUCH PRICE, PROVIDED THAT THE ADVERTISEMENT CONSPICUOUSLY
STATES THAT SUCH COSTS AND CHARGES ARE EXCLUDED. HOWEVER, WITH RESPECT TO
ADVERTISEMENTS PLACED WITH LOCAL MEDIA IN MISSISSIPPI BY A DEALER, SUCH
PRICE MUST INCLUDE ALL COSTS AND CHARGES FOR THE VEHICLE ADVERTISED
INCLUDING DESTINATION CHARGES, AND MAY EXCLUDE ONLY STATE AND LOCAL TAXES,
LICENSE, TITLE FEES AND INSURANCE.
LEASE, BALLOON OR RESIDUAL ADVERTISEMENTS
VEHICLE LEASE ADVERTISEMENTS SHALL CLEARLY AND CONSPICUOUSLY DISCLOSE
THAT THE ADVERTISEMENT IS FOR THE LEASE OF A VEHICLE,
AND NO BALLOON OR RESIDUAL NOTES IS DUE AT EXPIRATION OF THE LEASE AND
THE CUSTOMER HAS THE OPTION TO BUY THE VEHICLE AT THE RESIDUAL PRICE, OR
TURN VEHICLE IN.
CONSOLIDATED LOANS
CREDIT TERMS WHICH PURPORT TO CONSOLIDATE OTHER BILLS WITH NEW CAR
FINANCING, SHALL NOT BE ADVERTISED.
VAN CONVERSION ADVERTISEMENTS
IN THE CASE OF A MODIFIED VEHICLE, SUCH AS A CONVERTED VAN, THE DEALER
MAY ADVERTISE USING THE CONVERSION FIRMS NAME AND REFER TO THE CHASSIS
MANUFACTURER, BUT IN NO CASE SHOULD THE DEALER ADVERTISE VANS SOLELY BY A
CHASSIS MANUFACTURERS NAME UNLESS ENFRANCHISED TO SELL THAT MAKE OF
VEHICLE.
DEMONSTRATORS, EXECUTIVES,OFFICIALS,AND PROGRAM VEHICLES
THE WORD "DEMONSTRATOR" SHALL BE UNDERSTOOD TO REFER TO A
VEHICLE WHICH HAS NEVER BEEN SOLD OR LEASED TO A MEMBER OF THE PUBLIC.
THIS TERM SHALL INCLUDE VEHICLES USED BY NEW VEHICLE DEALERS OR THEIR
PERSONNEL FOR DEMONSTRATING PERFORMANCE ABILITY BUT NOT VEHICLES PURCHASED
AND USED AS THEIR PERSONAL VEHICLES. DEMONSTRATORS MAY BE ADVERTISED FOR
SALE AS SUCH ONLY BY A DEALER FRANCHISED FOR THE SALE OF SUCH MAKE OF NEW
VEHICLES. "EXECUTIVES" "OFFICIALS" OR "PROGRAM
VEHICLES, WHEN SO ADVERTISED, SHALL HAVE BEEN USED EXCLUSIVELY BY
EXECUTIVES OF THE DEALER'S FRANCHISING MANUFACTURER OR DISTRIBUTOR, OR BY
AN EXECUTIVE OF THE FRANCHISED DEALERSHIP. THESE VEHICLES, SO ADVERTISED,
SHALL NOT HAVE BEEN SOLD OR LEASED TO A MEMBER OF THE PUBLIC PRIOR TO THE
APPEARANCE OF THE ADVERTISEMENT. "DEMONSTRATORS", "EXECUTIVES",
AND "OFFICIALS" VEHICLES SHALL BE CLEARLY AND PROMINENTLY
QUALIFIED AS SUCH IN IMMEDIATE CONJUNCTION WITH YEAR, MAKE, AND MODEL
OFFERED.
AUCTION
TERMS SUCH AS "AUCTION" OR "AUCTION SPECIAL" AND
OTHER TERMS OF SIMILAR IMPORT SHALL BE USED IN CONNECTION WITH VEHICLES
OFFERED OR SOLD AT A BONA FIDE AUCTION AND AUCTIONEER LICENSE NUMBER
GIVEN.
LAYOUT: TYPE SIZE
THE LAYOUT, HEADLINES, ILLUSTRATIONS, OR TYPE SIZE OF A PRINTED
ADVERTISEMENT AND THE BROADCAST WORDS OR PICTURES OF RADIO/TV
ADVERTISEMENTS SHALL NOT COVEY OR PERMIT AN ERRONEOUS OR MISLEADING
IMPRESSION AS TO WHICH VEHICLE OR VEHICLES ARE OFFERED AT FEATURED PRICES.
NO ADVERTISED OFFER, EXPRESSION, OR DISPLAY OF PRICE, TERMS, DOWN PAYMENT,
TRADE-IN-ALLOWANCE, CASH DIFFERENCE, SAVINGS OR OTHER SUCH MATERIAL TERMS
SHALL BE MISLEADING AND ANY NECESSARY QUALIFICATIONS SHALL BE CLEARLY,
CONSPICUOUSLY, AND ACCURATELY SET FORTH TO PREVENT MISUNDERSTANDING. FOR
PURPOSES OF THESE RULES, QUALIFYING TERMS AND PHRASES WILL BE CONSIDERED
TO BE CLEARLY, CONSPICUOUSLY, AND ACCURATELY SET FORTH IF THEY ARE: (1) IN
BOLD PRINT AND TYPE OF SUCH SIZE THAT IS CAPABLE OF BEING READ WITHOUT
UNREASONABLE EXTRA EFFORT: (2) EXPRESSED IN TERMS THAT ARE UNDERSTANDABLE
TO THE BUYING PUBLIC: AND (3) IN CLOSE PROXIMITY TO THE QUALIFIED
REPRESENTATION AND NOT SEPARATED OR BURIED BY ASTERISK IN SOME OTHER PART
OF THE ADVERTISEMENT.
LIQUIDATION SALE
USE OF TERMS "LIQUIDATION SALE", "PUBLIC NOTICE", "PUBLIC
SALE" OR SIMILAR TERMS USED TO CONNOTE OR IMPLY A COURT ORDERED OR
OTHER FORCED LIQUIDATION OF ASSETS SHALL NOT BE ADVERTISED, UNLESS SUCH IS
THE CASE.
CHANGES IN MONTHLY PAYMENTS
CONDITION(S) INVOLVING A CHANGE OF MONTHLY PAYMENTS, MUST BE MADE
READILY APPARENT(IN THE BODY OF THE AD THAT'S APPLICABLE) - SIZE 1O POINTS
AND MUST NOT BE REFERENCED BY AN ASTERISK AND/OR FOOTNOTE).
DEFERRED PAYMENTS
NO ADVERTISEMENT SHALL OFFER TO DEFER THE FIRST PAYMENT ON A CREDIT SALE
OR LEASE BEYOND THE HISTORIC AND ACCEPTED 45 DAY SELECTIVE MATURITY DATE
UNLESS SUCH ADVERTISED STATES WITH EQUAL PROMINENCE THE FACT THAT THE
PURCHASER'S OWN MONEY OR EQUITY WILL BE USED IN IMPLEMENTING SUCH DEFERRED
PAYMENT PLAN.
(EXCEPTION: NATIONAL MANUFACTURER AND/OR DISTRIBUTOR PAYMENTPLAN)
REBATES, CASH BACK,CASH INCENTIVES ETC....
WHEN ADVERTISING AN AMOUNT TO BE RETURNED TO THE BUYER, THE BUYER MUST
BE MADE AWARE THAT THEY HAVE THE OPTION TO DETERMINE HOW THE DOLLAR FIGURE
IS TO BE USED IN THE SALE OR LEASE.
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